Get in touch

Good conversations start here.

Have a question, feedback, or need help getting started? We're here for you.

Email

support@mysteryunlock.com

Best for account & billing queries

Website

mysteryunlock.com

Visit our main website

A few quick answers

Frequently asked questions

See all FAQs

How do I get started?

Create a business account, set up a campaign and its rewards, then share its QR code with customers.

Where can I check my plan?

Your subscription page shows your current plan. Contact us if you have questions about changing it.

How do I report a security issue?

Email support@mysteryunlock.com with the subject line 'Security' and include the details we need to investigate.